For the past 19 years, I have been in the customer service industry and have played an integral role in 13 retail chains stores as an Operations Manager. My hands-on experience and direct contact with customers have always resulted in superb customer satisfaction. The key ingredients to any successful customer relationship is honesty, trust and respect and it is with this approach that has led me to my success in the mortgage industry over the past 8 years. My clients and business partners alike have responded with an overwhelming positive reaction. I specialize in purchase and refinance in the following types of loans; FHA, 203k, Reverse, VA, USDA, Conventional, Jumbo and non-conforming loans. For the first-time home buyer, I assist my clients in eliminating the confusion, allowing for a seamless process by educating and working with quality 3rd party individuals associated with the home buying process. Whether you are the realtor, buyer or seller, I strive to exceed my clients’ expectations through excellent communication and follow-up. My clients always have the confidence of knowing that they have seen all program options available and have been advised as to which one is best suited for them. Whatever your goal is, I am are here to help! By combining the expertise and extensive array of mortgage programs offered by the “Bigger Banks”, while delivering the individualized attention of a local business, we are able to create customized mortgage solutions that are tailored to fit each customer’s personal needs. Here at Home Point Financial, we pride ourselves on being a progressive lender who stays on the cusp of industry trends and evolving market changes. Whether you’re buying your first home or refinancing you deserve a smooth, hassle- free, and personable experience every step of the way. I will be here to guide you side by side, answer all your questions, and put your mind at ease.